The inception of the Black Horse Surveillance Pvt. Ltd. was in the year 1997. It was founded with the sole aim of achieving excellence in the field of security. We are now one of the leading Security Agencies in South India. Operating in Bangalore, Goa, Hyderabad, Chennai, Cochin, Manipal, Mysore, Tumkur, Dharwad, and Vishakapatnam, we have been honored by our clients for the disciplined, well-trained personnel and professionalism at work. The key words that define our service are integrity, loyalty, punctuality, and dependability.
Through integrity and hard work, we look forward to being your one trusted source for security solutions. Our innovative methods and integrated solutions help protect your most valuable assets through boundaryless quality and limitless service. Our professional excellence and pioneering approach help us meet the rapidly changing and varied operating environments.
With well-planned strategies, procedures put in place, motivation, training and bolstered response we take on the challenges of providing security cover to our distinguished customers in the present vulnerable scenario with the firm belief that "Nothing is impossible"
We have great pleasure in introducing our Organization Black Horse Surveillance. Through our core values, hard work and sheer perseverance, to-day we are a force to reckon with amongst the leading private detective and security agencies in Bangalore.
This is a company floated by Leader's, who are veterans from Indian Armed Forces/Defense & Security Services. as reflected in the promoter's profile in the succeeding pages. To provide clients with facts based stability through reconnaissance across borders of security and go beyond. Remain focused on effective physical security, thus enhance the value of our services.
We ensure the quality of guards and supervisors by meticulous selection, progressive training, and effective administration. We have systematic checks and corrective steps for the effective delivery of quality service. We respond to crises with promptitude. Black Horse Surveillance is a Company built on a strong foundation of experience. We have already established an envious track record in growth, service and client relation. We identify with the interests of our clients and intend to progress with our clients
To ensure efficient, effective and prompt service to our clients as per the commitment, we conduct frequent inspections at various levels: Unit In-charge, Field Officers, Managers and other Senior Executives. Besides a timely feedback system, client co-ordination meetings are also conducted at least fortnightly for a smooth functioning unit.
Four Wheelers equipped with wireless transmitters are forever on the move while a senior officer constantly inspects the units. When in times of crisis the client can contact our control room and in turn the control room flashes messages to the mobile squad for immediate action.
An In-house Training School has been set up to instruct training through both manual as well as visual media. This effectively educates our security personnel and updates them on the present scenario regarding security matters. Further, On-the-Job training is also imparted on the site at frequent intervals not only by field officers but by training teams too.
Our Control Room has hotline numbers with round the clock attendants. In addition, we have independent e-mail lines which take care of document communication. Further, all our senior staffs are equipped with mobile phones and personal email ids for easy access to the concerned executive around the clock. This enables our clients to have continuous contact with us in regard to arising issues relating to our services. At any given point of time, information received from the client trickles down from General Managers to the field officers for appropriate actions to be initiated. The control room also acts as a bridge between our guarding force and the management, which avoids unnecessary visits of our guarding personnel to you. You could also register your complaints and suggestions online and they will be backed up within 24 hours.
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